FAQ

1. How to proceed an order?

Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements /our recommend model with suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production.

2. What about the lead time?

A: Sample needs 3-5 days, mass production time needs 1-2 weeks, if bulk qty need about 20-25workdays.

3.:What is the minimum order?

A: The MOQ as 1 piece.

4:What payment methods?

A: We accept most of the payment methods, but mainly accept T/T, L/C, Western Union, Paypal and MoneyGram.

5. How long is the warranty time for your products?

A: Our officially promised warranty time is one whole year after delivery at best.

6. Which shipping way is available?

 DHL, FedEx, TNT, EMS, Sea are available. The other shipping ways are also available, please contact us if you need ship by the other shipping way. 

7. Are you trading company or manufacturer?

A: We are factory, specialize in design&develop&producing micro pumps, miniature vacuum diaphragm pump, high performance mini air/gas/liquid pump for OEMs

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